FA777 Privacy Policy — We are committed to protecting your data

Welcome to FA777. This Privacy Policy applies to all users of the FA777 platform. It is a legal document that explains what information we collect about you, how we use it, and what steps we take to keep it secure.

FA777 is a trusted online gaming and Sports Betting platform for users in Bangladesh. We believe you should have full control over your personal data, which is why we are always transparent about how we handle it.

By creating an account or using FA777's services, you are considered to have read and accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using FA777's services and contact us.

FA777 collects your information from various sources. Below is a detailed breakdown of what data we collect.

a) Information provided at registration:

• Full name and date of birth
• Mobile Number & Email Address
• Current address and district
• Preferred language and currency
• Username and password (stored in encrypted form)

b) For identity verification (KYC):

• Copy of National ID (NID) or passport
• Proof of address document (utility bill or bank statement)
• Proof of payment method
• Selfie or Live Face Verification (if required)

c) Automatically collected information:

• IP Address & Device Information
• Browser and operating system type
• Time Spent on Site & Browsing Patterns
• Login History & Location Data
• Gaming history and transaction details

d) Financial information:

• BKash, Nagad, or Rocket mobile number
• Bank account details (for withdrawals)
• Deposit and withdrawal history

FA777 uses your collected data only for the purposes listed below. We never use your information for any other purpose without your consent.

FA777 analyzes your gaming behavior to improve our services. This is used solely to personalize your experience and is never used against you.

FA777 does not sell your data. However, limited information may be shared with the following parties under specific circumstances:

1. Payment Providers: Data required to process transactions with bKash, Nagad, Rocket, and banks is shared with those providers. They operate under their own privacy policies.

2. Game Software Providers: Live Casino and slots game providers can access your gameplay data, but your personal identity information is never shared with them.

3. Regulatory Authorities: Information may be shared with authorities to comply with legal obligations or government directives.

4. Anti-Money Laundering (AML) Agencies: Information may be verified against international AML databases for anti-money laundering purposes.

5. Technology Partners: Cloud storage and cybersecurity service providers may have access to limited, encrypted data.

The FA777 website uses various types of cookies and tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and platform security. Without these, the platform cannot function properly.
• Performance Cookies: Used to understand which sections of the website are most frequently visited.
• Functionality Cookies: To remember your preferred language and game settings.
• Analytics Cookies: For analyzing site traffic and user behavior.

You can disable cookies at any time through your browser settings, though some platform features may become limited as a result. When you first visit FA777, we display a cookie consent notification.

FA777 employs industry-leading technology to keep your data secure. Below are our key security measures:

• 256-Bit SSL/TLS Encryption: All data transfers between your browser and FA777 servers are fully encrypted.
• AES-256 Database Encryption: All sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): Users are encouraged to enable 2FA for an additional layer of account security.
• Real-Time Monitoring: Our 24/7 cybersecurity team monitors for suspicious activity at all times.
• Penetration Testing: Third-party security experts regularly audit our systems for vulnerabilities.
• Data Backup: Your data is regularly backed up to secure, encrypted servers.

That said, no system on the internet can guarantee 100% security. In the event of a security breach, FA777 will notify affected users and the relevant authorities as quickly as possible.

Every registered user on FA777 has the following rights over their personal data. To exercise these rights, please contact our support team.

FA777 does not retain your data longer than necessary. Below are the retention periods for different types of information:

Once the retention period expires, your data is securely deleted or anonymized. Some data may need to be kept longer due to financial or legal obligations.

FA777 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

• Age verification at the time of registration is mandatory.
• Proof of age documents must be submitted as part of the KYC process.
• If suspicious activity is detected, the account will be suspended pending verification.
• If a minor is found to have registered, the account will be closed and all associated data permanently deleted.

FA777 may update this Privacy Policy from time to time. Changes may be made due to:

• Compliance with new laws or regulatory guidelines
• Adding new features or services to the platform
• Security improvements
• Improving transparency based on user feedback

For significant changes, FA777 will notify you in advance via your registered mobile number or email. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.

If you have any questions about this Privacy Policy, concerns about your data, or wish to exercise your rights, please get in touch with us.

If you remain unsatisfied after raising a complaint, you have the right to escalate it to the relevant regulatory authority. FA777 fully investigates all legitimate complaints and takes the necessary corrective action.